Privacy Policy

Last Updated: January 7, 2026

1. Introduction Welcome to iMonitoring (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our webcare and media monitoring application (the “Service”).

2. Owner and Data Controller iMonitoring, Pekstraat 2, 8211 AB, Lelystad, The Netherlands Contact email: info@internetmonitoring.nl

3. Data We Collect We collect information that helps us provide our monitoring and webcare services to you.

• Account Information: When you register, we collect your First Name, Last Name, Email Address, and Password to create your account.

• Social Media Data (API Data): To provide our webcare features, our application interacts with third-party platforms (such as LinkedIn) via their official APIs. When you connect a social media account, we may process:

  • Profile names and IDs.

  • Post content, comments, and reactions (User Generated Content).

  • Timestamps and engagement metrics.

4. How We Use Your Data We use the collected data strictly for the following purposes:

• Service Delivery: To allow you to read, manage, and reply to comments and messages directly from the iMonitoring dashboard.

• Authentication: To log you in and verify your identity.

• Communication: To send you administrative information, such as product updates or security alerts.

5. Data Retention and Deletion We only keep your personal information and social media data for as long as it is necessary for the purposes set out in this privacy policy.

• API Data: Data retrieved via Social Media APIs (like LinkedIn) is retained only as long as necessary to facilitate the webcare workflow.

• Account Disconnection: If you disconnect a social media profile from iMonitoring, or if you delete your iMonitoring account, all associated tokens and cached social media data are deleted from our systems in accordance with the platform’s Developer Policy.

6. Disclosure of Your Information

• No Sale of Data: We do not sell, trade, or rent your personal data or the social media data processed via our tool to third parties for marketing or advertising purposes.

• Service Providers: We may share data with trusted third-party vendors (e.g., hosting providers like Azure/AWS) solely to host and maintain our Service. They are obligated to keep your data secure.

• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, or a judicial proceeding.

7. Third-Party Websites and APIs Our Service uses official APIs from social networks (e.g., LinkedIn, Facebook, X). By using our Service, you are also bound by the privacy policies of these third-party platforms. We encourage you to review:

• LinkedIn Privacy Policy: https://www.linkedin.com/legal/privacy-policy

8. Your Rights (GDPR) As a user in the European Economic Area (EEA), you have the right to request access to your personal data, request correction or deletion, and object to the processing of your data. To exercise these rights, please contact us at the email provided above.